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Sybil by Enaxia
What Sybil handles See it in action Capabilities Getting started Trust & control Contact Get in touch

Meet Sybil.
Your AI Employee
for WhatsApp.

Sybil handles the work behind every customer message — intake, booking, payment, CRM, and follow-up — so you can focus on running your business and keeping customers happy.

Get in touch See how Sybil works
Sybil AI Employee helping manage WhatsApp customer conversations.

What Sybil handles

From first message
to repeat customer.

Sybil collecting customer intake details inside a WhatsApp conversation.

Handles WhatsApp enquiries

Sybil answers common questions, qualifies the customer, and collects the details your team needs.

Sybil presenting WhatsApp while connected to booking, CRM, payment, calendar, and service business tools.

Connects to your workflow

Booking, CRM, payments, calendars, routing, and customer records can be connected where integrations are available.

Sybil remembering customer context and helping a returning WhatsApp customer.

Remembers the customer context

Sybil can use past messages, preferences, bookings, and follow-ups so customers do not need to repeat themselves.

S

Sybil

online

Hi, how long does a session usually take?
Usually 60–90 minutes depending on the service.
And do you come to Dubai Marina?
Yes, we cover Dubai Marina and nearby areas.
Perfect. See you soon.
Hi, do you have appointments tomorrow?
I can help. What service are you looking for?
Massage at home, evening if possible.
Got it. What area are you in?
Dubai Marina.
We have availability tomorrow at 6:30 PM. Would you like to confirm?
Yes.
Great. Here's your payment link to confirm the appointment.
Paid.
Thank you — your appointment is confirmed. Your provider details will be shared shortly.
Message

See it in action

See Sybil handle a customer
from message to booking.

A customer asks. Sybil collects the details, guides the next step, and helps the business move the booking forward.

01 / 05

A customer reaches out.

Sybil picks up the message and opens a conversation. No one on your team needs to respond manually.

Sybil collects the details.

Sybil asks the right questions and captures what your team needs — service type, location, and preferred timing.

A slot is offered.

Sybil checks availability and presents a time that works. The customer confirms without any back-and-forth.

Payment is requested.

Sybil sends a payment link to confirm the booking. The customer can pay directly from WhatsApp.

Booking confirmed.

Payment received. Sybil confirms the appointment, updates the customer record, and flags the follow-up task.

Status log

New enquiry Service captured Location captured Booking slot selected Payment link sent Payment pending Booking confirmed Customer record updated Follow-up ready

Here's what Sybil can do.

Sybil answers common questions and keeps the conversation moving when your team is busy.

Sybil captures service type, location, preferred time, customer notes, and special requests.

Sybil can guide customers to payment and help follow up when payment is pending.

Sybil helps keep customer notes, preferences, service history, and follow-up steps organized.

Sybil can prepare the information needed to match the right provider or team member.

Sybil can help with reminders, post-service messages, reactivation, and customer feedback.

Manual admin

Personal, but slow when busy.

Basic autoresponders

Instant, but rigid.

Sybil

Fast, helpful, and connected to the workflow.

Getting started

Live in 1 week.
Improving every conversation after.

We handle the setup. You stay focused on your business.

  1. Day 1

    We learn your workflow

    We review how customers message you, what questions come up most, how bookings happen, and where your team spends time.

  2. Days 2–3

    We configure Sybil

    Sybil is set up around your services, response style, booking steps, payment flow, and handoff rules.

  3. Days 4–5

    We test and refine

    We run through real scenarios with you, adjust the conversation logic, and make sure every step feels right.

  4. Week 1

    Sybil goes live on WhatsApp

    Sybil starts supporting real customer conversations. Your team stays in control and can intervene at any point.

  5. After launch

    We improve it together

    We review real conversations, tighten the workflow, and expand what Sybil handles as your business grows.

Trust & control

Built to support your team, not replace your control.

Human handoff When a conversation needs a person, Sybil can route it to your team.
Controlled workflows You decide what Sybil can handle and what needs approval.
Consistent replies Customers get faster, more consistent answers based on your business rules.
Clear records Customer details and follow-up steps are captured, not lost in chat history.
Sybil handing off a customer conversation to a human team member for review.
Sybil Powered by Enaxia

Let us show you what Sybil can do.

See how Sybil handles your WhatsApp conversations — from the first message to a confirmed booking.

Get in touch